Quality Enterprises


 



Malcomb Hay

 

SUMMARY

A creative management consultant with broad experience with a Fortune 200 company in general management, product management, planning, quality, and merger/acquisitions involving North America and European operations.

PROFESSIONAL EXPERIENCE

OMNEX MANAGEMENT AND ENGINEERING LLC
1997-Present


Management consultants in quality management and performance enhancement.
Contract Consultant - Ann Arbor, Michigan

Provide management consulting and training to automotive related companies.

  • Provided consulting and training in Ford's Quality Operating System to Ford, a number of Tier One suppliers and many smaller companies.
  • Provided TS 16949:2002, ISO 9001:2000 and ISO 14000 auditing, training and consulting to many automotive and non-automotive companies in North America, Europe and Asia.
  • Facilitated business process reengineering of Ford's Warranty Review Process.
  • Implemented TS 16949:200a and ISO 9001:2000 quality management systems for a number of companies.
  • Conducted studies to identify the best practices in warehousing, logistics and supplier development.
  • Developed courseware for TS 16949:2002, ISO 9001:2000 and ISO 14000 training.
  • Conducted audit of GM IS&S processes in North America and Europe.

PRODUCTIVITY ACTION ASSOCIATES, INC.
1996


Consultants in ISO 9000 and QS-9000 implementation.
1992 - 1993

VICE PRESIDENT - Livonia, Michigan
Part owner.

  • Implemented quality management systems at four companies.
  • Conducted study to identify world class stamping die technologies for Citroen.
  • Provided Achieving Manufacturing Excellence program training for NCMS.

NATIONAL CENTER FOR MANUFACTURING SCIENCES (NCMS)
1993- 1996

Private not-for-profit consortium of 180 manufacturing companies engaged in collaborative R&D.

DIRECTOR, TECHNOLOGY DEPLOYMENT MANAGEMENT - Ann Arbor, Michigan

Responsible for the transfer of technology from NCMS R&D to the North American manufacturing community.

  • Developed technology transfer plans for six manufacturing technologies developed through collaborative R&D.
  • Licensed and trained 15 consulting organizations in Achieving Manufacturing Excellence.
  • Directed program to develop and deploy Manufacturing Technology Laboratories.

PPG INDUSTRIES, INC.
1961-1992


Fortune 100 manufacturer of chemicals, paint and glass.

Coatings and Resins Group
MANAGER, AUTOMOTIVE POWDER COATINGS - Troy, Michigan
1989-1992


Direct Automotive Powder Coatings activities in North America and Europe.

  • Directed program to develop and market powder primers and clear coats for automotive OEM applications resulting in a world leadership position in this emerging technology.
  • Established a joint development program for powder primers for reinforced plastics OEM parts leading to the first large scale automotive application.

BUSINESS MANAGER, AUTOMOTIVE OEM PAINT - Troy, Michigan
1987-1989

Direct programs to expand scope of business and reduce costs of OEM paint in the United States.

  • Organized and managed joint product development program with General Motors and Kodak to develop paint coated film to replace paint for plastic parts.
  • Negotiated unique programs to share cost savings and operate paint application facilities at two automotive assembly plants for GM BOC Group.
  • Chaired the Automotive OEM Quality Action Team for the PPG Automotive Technical Center.

GENERAL MANAGER, INK PRODUCTS - Pittsburgh, Pennsylvania
1983-1987


Direct all PPG printing ink operations in the United States and Canada.

  • Managed integration of the three newly acquired printing ink organizations into single business unit.
  • Reduced operating expense by cutting inventory, centralizing manufacturing, and reducing the number of service branches.
  • Directed development of five key new products with business potential of $100 million annually.

DIRECTOR, PLANNING & DEVELOPMENT - Pittsburgh, Pennsylvania
1978-1983


Direct strategic planning, commercial development and new business expansion plans for group worldwide.

  • Formulated and promoted Group plans leading to improvement in ROI from 15% to over 20%.
  • Directed acquisition program resulting in $70 million of new business in paint, adhesives and ink.
  • Licensed or sold new technology from R&D including induction charged electrostatic paint application equipment, closed cell phenolic foam insulation and structural steel fire proof coatings.

Corporate Development
MANAGER, BUSINESS DEVELOPMENT - Pittsburgh, Pennsylvania
1976-1978


Manage corporate acquisition and cross-divisional R&D programs of the company.

  • Established and managed three new cross-divisional R&D programs.
  • Coordinated multidivisional development of injection molded thermoset plastic automotive parts.

CORPORATE DEVELOPMENT COORDINATOR AND BUSINESS ECONOMIST
1971-1976

Fiber Glass Division
1968-1971   MANAGER, MARKET RESEARCH
1965-1968   DEVELOPMENT ENGINEER
1962-1965   FIELD ENGINEER
1961-1962   TRAINEE

EDUCATION

B.S. in Engineering - Lehigh University
MBA - University of Pittsburgh
J.D. - Duquesne University

OTHER

RAB Certified Auditor Two patents



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